Great Lakes Mutual

Website Privacy Statement


Great Lakes Mutual works to provide you with insurance products and services to meet your insurance needs. The terms "we," "us," and "our" refer to Great Lakes Mutual Insurance Company. In providing these products and services, we are committed to protecting our customers' privacy. We want you to understand when, how and why we collect, use and disclose the personal information about you that we obtain on this web site.  

If you are already a customer of ours, you have received the Company Privacy Statement that describes our practices and procedures regarding privacy. If you are for the first time applying for an insurance policy with us, you will receive the Company Privacy Statement upon issue of the new policy.  

All information collected from this web site is subject to the applicable privacy laws and regulations will be handled according to our Company Privacy Statement. This Web Site Privacy Statement supplements the Company Privacy Statement by describing our practices and procedures relating to the personal information we collect at this web site. 

Personal Information We Collect And Use At This Site 

We do not collect any personal information about you at our web sites unless you choose to provide it to us voluntarily. The “personal information” we may request is information that is unique to you and might include your phone number, name, address or driver’s license number. If you encounter a screen or page that requests information you do not want to share with us, do not enter the information and do not proceed with that screen or page.  

If you do provide us with personal information, we will only use it for the purposes described where it is collected, and we will not sell, license, transmit or disclose this information outside of the Company unless (1) you expressly authorize us to do so, (2) it is necessary to allow our contractors or agents to provide services for us, (3) doing so is necessary for us to provide our products or services to you, or (4) otherwise as we are required or permitted by law. We may also use the information you choose to provide to us to improve the content of our web site.  

Confidentiality And Security

When you submit sensitive information to us at this website, we will protect your information both online and offline. We restrict access to personal information collected about you at our web sites to our employees or others who need to know that information to provide services to you or in the course of conducting our normal business operations. We maintain what we believe to be appropriate physical, electronic, and procedural safeguards to protect personal information from unauthorized access and use.


Cookies are small pieces of data that are sent from a web site server and stored in a user’s browser while a user is browsing a web site. The stored data helps the web site server remember the state of the web site or the user’s previous activity. Our Agent Login page is the only location on our web site that uses an Authentication Cookie. No other page or area of our web site uses Cookies. To opt-out or limit the use of Cookies, you can change the settings in your browser. 

Links To Other Sites

For your convenience, we may provide links to other web sites and web pages that we do not control. We are not responsible for the privacy practices of any web sites or pages not under our control. We do not endorse any of those web sites or pages, the services or products described or offered on such sites or pages, or any of the content contained on those sites or pages.

Changes To Our Web Site Privacy Statement

We may change this Web Site Privacy Statement at any time. The most recent version of the Web Site Privacy Statement is reflected by the version date located at the bottom of this Statement. This statement is not intended to and does not create any contractual or other legal right in or on behalf of any party.

What Customers Can Do To Help

We are committed to protecting the privacy of our customers. You can help by following these simple guidelines:

  • Protect your policy numbers and information.
  • Use caution when disclosing your policy numbers, social security numbers, etc., to other persons. If someone calls you, explains the call is on our behalf and asks for your policy number or social security number, you should beware. Our authorized staff will have access to your information and will not need to ask for it.
  • Keep your information current. It is important that we have current information on how to reach you. If we detect potentially fraudulent or unauthorized activity, we will attempt to contact you immediately. If your address or phone number changes, please let us know.

Contacting Us

If you have any questions about this Statement or would like to learn more about how we protect privacy, please write to us at  

Last Updated: November 1, 2012

Corporate Office:

Great Lakes Mutual Insurance Company
58730 U.S. Highway 41
Calumet, MI 49913

(906) 337-3603 TEL
(906) 337-1121 FAX

Office Hours:
Monday-Friday 7:30 a.m.- 4 p.m. EST